Privacy Policy

Effective date: August 3, 2026

This Privacy Policy describes how BizPlusX (“we”, “us”) collects, uses, and shares information when you use our websites and cloud services (collectively, the “Service”).

1. Who we are

The data controller is the PlusX Limited entity identified in your order, agreement, or account documentation. For pre-contract questions about the responsible entity, contact [email protected] before creating a workspace.

2. Information we collect

• Account and profile: name, email, company, billing details, and similar data you provide.
• Usage and device: log data, IP address, browser type, approximate location, and diagnostic events.
• Content you submit: business records you store in the Service (e.g. invoices, products, clients).
• Support: messages and attachments you send to support channels.

3. How we use information

We use information to:

• Provide, secure, and improve the Service;
• Authenticate users, prevent fraud and abuse, and comply with law;
• Communicate about the Service, including transactional notices;
• Analyse aggregate usage to guide product development (where permitted).

4. Legal bases (where applicable)

If you are in the EEA, UK, or similar jurisdictions, we rely on contract performance, legitimate interests (e.g. security and product improvement), consent where required, and legal obligation.

5. Sharing

We may share information with:

• Service providers who assist with hosting, email, analytics, payments, and support, under contracts;
• Authorities when required by law or to protect rights and safety;
• Business transfers in connection with a merger, acquisition, or asset sale, subject to safeguards.

We do not sell personal information.

6. International transfers

We may process data in countries other than yours. Where required, we use appropriate safeguards appropriate contractual and organisational safeguards required by applicable law.

7. Retention

We retain information for as long as needed to provide the Service, meet legal obligations, resolve disputes, and enforce agreements. Tenant business data may be deleted according to your plan, in-product tools, or upon account closure subject to backup and legal holds.

8. Security

We implement technical and organisational measures designed to protect information. No method of transmission or storage is completely secure.

9. Your rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing, and to data portability. You may withdraw consent where processing is consent-based. Contact us to exercise rights. You may lodge a complaint with a supervisory authority.

10. Cookies and similar technologies

We use cookies and similar technologies for essential operation, security, preferences, and analytics. Where consent is required, non-essential technologies are used only after that consent is obtained.

11. Children

The Service is not directed to children under 16 (or the age required in your jurisdiction). We do not knowingly collect their personal information.

12. Changes

We may update this Policy and will post the new version with an updated effective date. Material changes may require additional notice where required by law.

13. Contact

For privacy requests, email [email protected] and include “Privacy request” in the subject. Contract-specific entity and address details are provided in your order or agreement.