Use case
CRM that keeps sales, service, and finance aligned
One customer record for chat threads, orders, jobs, and invoices—fewer arguments about which file is true when something goes wrong.
Where shared CRM pays off
CRM rollout sequence
- 1
Import cleanly
Dedupe customers before migration; agree on one ID per account.
- 2
Log next steps
Use shared notes after calls, visits, or chat threads.
- 3
Close loops
Tie follow-ups to invoices or jobs so nothing lives only in inboxes.
Common questions
Is this a full marketing automation CRM?
It is a work CRM tied to real orders and money—not a mass email tool.
Can B2B accounts have many contacts?
Yes. Link many people to one company when you sell to teams.
Does CRM require WhatsApp?
No. Notes, orders, and invoices work alone. Chat is an extra channel when you turn it on.
Map this workflow to your business
Tell us your country, team size, and top pain—we will show the matching modules and a sane rollout order.