See paid invoices
Open Invoices in Backoffice. The list opens on All, so paid and unpaid invoices appear together. Use the filters to narrow it.
Open shows invoices with a balance still due.
Paid shows invoices that are settled.
Other views are Needs action, Due soon, Overdue, Partially paid and Voided.
An earlier version opened on unpaid invoices only, which made paid ones look as if they had gone missing. They had not.
Collect a balance
Open the invoice.
Choose Record payment. In the invoice list it is in the row actions.
Pick how it was paid, either Bank / cash ledger, M-Pesa / card gateway, or Store credit. Enter the amount.
Choose Collect. You land back on the invoice, with the new balance showing. A Back to invoice link is there if you want to return without paying.
Deposits
A customer pays 100 on a 150 sale. The sale is partly paid, and 50 is still collectable from the invoice. A bug once made the page say "This invoice is already collected." and block the last 50. It treated the deposit as the full payment. That is fixed, and the balance stays open until it is paid.
Credit notes
An invoice can carry more than one credit note. Every credit note now counts toward the invoice total, balance and status, not only the first.
Quick answers
The list opens on All.
Open means unpaid.
Recording a payment returns you to the invoice.
A deposit leaves the rest collectable.
