WhatsApp in Kenya
Take the order in chat. Write it up in BizPlusX.
On Basic, keep each WhatsApp chat on the customer record, next to their invoices and payments. Ask us for message rates.
BizPlusX is a Meta Tech Provider.
From a message to a paid order
Every chat sits on the customer
Open a customer and see the conversation beside their invoices and payments.
A yes becomes an invoice
When a customer agrees, your team raises the invoice from their record.
Send invoices and reminders
Send an invoice, a payment reminder or a booking confirmation on WhatsApp. Switch on automatic messages where you want them.
Let them pay at once
Send an invoice pay link so your customer can pay with Safaricom M-Pesa in Kenya.
Your team stays in control
A chat does not turn into an order by itself. Your team decides, and the record shows who did what.
A simple way to start
- 1
Connect your WhatsApp
We help you connect the number your customers already use.
- 2
Pick what to send
Choose which messages go out, such as invoices and reminders.
- 3
Try it on one shift
Start small, then widen when it feels natural.
Questions about WhatsApp
What does WhatsApp cost in Kenya?
WhatsApp messages are charged on their own line. Ask us for the current rate.
Do my customers need an app?
No. They use WhatsApp as they do today.
Does a chat become an order by itself?
No. Your team raises the invoice or booking from the customer record.
Bring your WhatsApp orders into one place.
Start free with invoices. WhatsApp on the customer record is on Basic. Ask us to help you connect it.