Repair and workshops

Every repair tracked from drop-off to handover.

Invoices and deposits are on Flex. Repair cases are an industry pack on Business. Parts stock is on Business and WhatsApp updates are on Basic.

Repair shops

On the bench and on the invoice.

Invoices are on Flex. The repair pack and parts stock are on Business.

1
Log it in
Record the customer, the item and the fault as they describe it.
2
Diagnose and test
Add your findings and test results to the case.
3
Approve parts and price
List the parts you need. When the customer says yes, they become lines on the job.
4
Repair it
Update the status as the work moves along.
5
Hand over
The case can be handed over once it passes the readiness check.

Parts and labour

Approved parts and your labour land on a single invoice. Take a deposit when the customer drops the item off and collect the balance at handover.

Repair cases
On Business, as your one industry pack, or on Growth with the other packs.
Diagnosis and tests
With the repair pack. Record what you found and how you checked it.
Parts linked to stock
On Business. Pick parts from your inventory so counts stay right.
Handover check
With the repair pack. A case cannot be handed over until it is ready.
Customer updates
On Basic. Tell the customer on WhatsApp when the repair is ready. Ask us for message rates.
Deposits and invoices
On Flex. Take money up front and invoice the balance.

Can I track the parts I use?

On Business. Parts you approve become lines on the job, and they can come from your stock.

Can I stop a repair going out before it is finished?

Yes. A handover check keeps a case in the workshop until it is marked ready.

Can I tell customers when it is ready?

On Basic. Send a WhatsApp message from the customer record when the repair is ready. Ask us for message rates.

Start free with invoices and deposits. Add the repair pack and parts stock on Business.