Help guide · 2 min read

Connect your tools

Some connections you set up yourself in minutes.

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Set up yourself

  • What: Where: What you need

  • M-Pesa prompt (STK Push): Backoffice, Settings, Money, Payment gateways: Your Daraja details. See guide 09

  • Card payments with Stripe or Paystack: Same page: Public key, secret key, webhook secret. Register the webhook address in Stripe or Paystack yourself

  • Pesapal: Same page: Consumer key and secret, callback and IPN addresses

  • WhatsApp through Meta: Backoffice, Messages, Setup, or the app's WhatsApp setup: An owner or manager. Choose Connect WhatsApp Business

  • WhatsApp Basic link: Same place: Your number with the country code. You cannot reply inside BizPlusX with this one

  • Lead sources from Meta, Google or LinkedIn: Customers, CRM, Lead sources: The Lead sources feature turned on

  • Your own domain: Website, Domain: A domain, and a Cloudflare token if you connect it that way

  • Company Brain and connected AI: Settings, Company Brain: You connect from the AI tool, and you can switch a connection off here

If a first-time page says "No payment gateways yet", choose Initialize payment gateways.

We set up for you

Write to us for these.

  • What: Why we do it: What to send us

  • KRA eTIMS: Our KRA eTIMS integration is certified by KRA. We switch it on for your business and save your KRA credentials: Business name, KRA PIN, branch, and whether you want the sandbox first

  • M-Pesa paybill confirmations: Registered on the platform side: Your paybill or till number

  • PlusXPay payment methods: Switched on for your workspace by our team: Which methods you want

  • Shopify and WooCommerce product sync: A connection is created for you and webhooks pointed at your workspace: Your store address and which platform

  • Your own email sender or SMS provider: Not available as a screen yet: The provider and sending address

  • Instagram and Messenger: The connection exists but has no screen yet: Your page and account names

  • Domain help: We can run the steps for you: Your domain and who holds the registration

Not available yet

  • UAE e-invoicing, and connecting to Xero or QuickBooks. There is a CSV export only.

  • A real printer, cash drawer or scale connection. See guide 10.

If you need one of these, tell us. We build what customers ask for.

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Need help applying this?

Questions about the product go to the team. Active customers should use in-app help.

Regions
Kenya, United Arab Emirates, United States, and customers worldwide

Sales and demo inquiries: we aim to reply within one business day.

Already in a workspace? Use in-app help for the fastest product support path—public forms are for sales and pre-sales questions.

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